Privacy Policy

Introduction

This policy outlines how we handle data in two capacities: as a Data Controller (for our website visitors and business leads) and as a Data Processor (for the services we provide to our global clients).

OLYMP BPO as a Data Processor

• Scope: Processing strictly according to Client instructions.
• Confidentiality: Personnel bound by ironclad NDAs and background checks.
• Security: "Clean Desk" policies and secure encrypted environments.
• Sub-Processing: No third-party engagement without explicit written consent.
• Breach Notification: Clients notified within 24 hours of an anomaly.

OLYMP BPO as a Data Controller

• Contact Info: Name, email, and company details from inquiry forms.
• Technical Data: IP addresses, browser types, and cookie data.
• Usage: Responding to quotes, service improvement, and marketing.

Security Commitment

• Physical: 24/7 surveillance and biometric access.
• Network: MFA and enterprise-grade firewalls.
• Minimization: Storage limited to data absolutely necessary.

Cookies

Our website uses cookies to enhance experience and analyze traffic. You may choose to decline non-essential cookies via browser settings.