Reach Us
Direct contact.
Prefer to reach out directly? Use any of the channels below.
Email
[email protected]
Phone
+1 (212) 202-7414
Office
Norbert Jokl St, Entrance 29, Unit 3 · Sunny Hill, Prishtina, Kosovo
We typically respond within 24 hours.
Let's build
your team.
Tell us a little about your business and what you're looking to outsource. We'll review your requirements and get back to you with a recommended approach.
Proposal Request8 fields · mostly optional
How can you contact OLYMP BPO?
You can reach OLYMP BPO through the contact form on this page, by email at [email protected], by phone on +1 (212) 202-7414, or by booking a call. The office is at Norbert Jokl St, Entrance 29, Unit 3, Sunny Hill, Prishtina 10000, Kosovo, and runs on Central European Time. Visits can be arranged.
- [email protected]
- Phone
- +1 (212) 202-7414
- Office
- Norbert Jokl St, Entrance 29, Unit 3, Sunny Hill, Prishtina 10000, Kosovo
- Time zone
- Central European Time (CET/CEST)
What to include in your first message
A few details in your first message let us come back with useful answers rather than more questions.
What should you tell us about your needs?
| Enquiry | Helpful details |
|---|---|
| Customer support | Channels, monthly volume, languages, hours, tools |
| Back office | Processes, volumes or backlog, systems, accuracy requirements |
| Tech development | Product, stack, roles and seniority, start date |
| Procurement or RFP | Timeline, required documents, security questionnaire |
| Impact sourcing or ESG | Reporting needs and the indicators you track |
What happens after you get in touch?
- We reply to confirm we have your enquiry and suggest times for a call
- A discovery call covers your goals, volumes, channels, languages and tools
- We send a proposal with team structure, hours and commercial terms
- If you go ahead, recruitment starts against an agreed hiring profile
Can you visit the office?
Yes. Prishtina International Airport has direct flights to many European cities, including Vienna, Zurich, Frankfurt, Munich and London. A visit during onboarding is a good way to meet your team and its leaders. Let us know your dates and we will arrange it.
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Which time zone do we work in?
Our office runs on Central European Time, the same as Berlin, Paris and Zurich. For US clients, calls usually fit into the US morning, which is afternoon in Prishtina. Operations themselves can run around the clock.