Strategic Location

Why
Kosovo?

Kosovo offers a strategic European location in the CET time zone, enabling smooth coordination through a young, multilingual workforce.

A Global Leader in Safety 2025/2026

#1

In Europe: The safest country on the continent.

#3

Globally: Positioned ahead of Iceland and Switzerland.

94/100

World-class rating reflecting trust in local security.

89%

Safety rate: Highest global rate of personal security.

Young & Multilingual

The workforce is young, educated, and multilingual, with strong English proficiency and additional language support.

Tech Ecosystem

Growing technology ecosystem with professionals experienced in modern IT, customer service, and operations.

Cost-Efficiency

Competitive labor costs allow clients to reduce operational expenses while maintaining quality.

Government Support

Business-friendly environment with incentives for foreign companies and BPO development.

Reliable Infrastructure

High-speed internet and modern facilities ensure uninterrupted service delivery.

Cultural Alignment

Strong work ethics and cultural adaptability make the workforce highly motivated.

Businesses in Kosovo benefit from lower operational risk, strong talent retention, and access to skilled professionals. Recognized for having the lowest level of organized crime in the Western Balkans.