Customer SupportBack OfficeTech Development
Kosovo's trusted BPO outsourcing partner for Customer Support, Back Office Operations, and Tech Development.
Proven Results
SaaS Technical Support
CSAT reached across 34K+ developer and partner tickets, freeing the client's engineering team to focus on product.
Academic Partnership
OLYMP BPO has partnered with AAB College's Faculty of Foreign Languages to bridge academia and the labor market creating direct internship and career pathways for Kosovo's brightest multilingual graduates.
Read the full announcement“This partnership is an important step toward creating more opportunities for students and bringing academic education closer to the needs of the labor market.”
Direct Talent Pipeline
AAB College graduates enter OLYMP directly through structured internship-to-employment pathways.
Multilingual Excellence
Specializing in English and German telecoms, reinforcing our C2-level multilingual capability.
Joint Training Programs
Shared lectures, thematic workshops, and industry training sessions co-developed with the Faculty.
Multilingual Hub
We help companies in the US, UK and across Europe cover the languages their customers speak all from one location, one time zone, one contract.
English
Every day across customer service, sales, tech support, live chat & back office
German
Deep DACH cultural ties tone, formality & precision native to our teams
Italian
Native-level fluency for customer support across the Italian market
French
Multilingual coverage for France and francophone Belgium
Spanish
Support across Spain and Latin American markets
Dutch
Coverage for the Netherlands and Flemish-speaking Belgium
Swedish
Nordic market coverage without a Nordic-country cost base
Danish
Scandinavian support from a single European hub
Turkish
Customers in Turkey and Turkish speakers across Europe
Norwegian
Bokmål support for customers in Norway
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English
Every day across customer service, sales, tech support, live chat & back office
Expertise Across Sectors
OLYMP provides specialized support across diverse global sectors, adapting our workflows to the unique demands of your industry.
HIPAAInquiry handling and medical records processing.
Patient Scheduling • Billing • Compliance
View DetailsHealthcare engagements require a higher standard of data protection. Our operations follow HIPAA-compliant processes, encrypted data handling, and restricted access controls.
Full documentation available upon request.
Get Started
Two paths forward whether you're ready to talk or just want to see the numbers first.
